Privacy Policy
Last Updated: February 14, 2026
MyShopMetrics LLC ("we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website myshopmetrics.com or use our Services.
1. Information We Collect
Information You Provide Directly:
- Name, email address, and company name when you contact us or request a quote
- Payment information when purchasing custom calculators (processed securely through Stripe — we do not store your full payment details)
- Any information you include in messages or correspondence with us
Information Collected Automatically:
- Basic website usage data through Netlify's built-in analytics (page views, general traffic patterns)
- Browser type, device type, and operating system
- IP address (used only for security purposes and general geographic analytics)
Calculator Input Data:
- Values you enter into our free public calculators are processed entirely in your browser and are not transmitted to or stored on our servers
- PDF reports generated from calculators are created locally in your browser and are not stored by us
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes for custom calculator projects
- Deliver and maintain custom calculators you have purchased
- Process payments through Stripe
- Improve our website and Services
- Send you project updates and relevant communications (only if you have engaged our services)
- Protect against unauthorized access and ensure site security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Payment Processing: Stripe processes your payment information under their own privacy policy
- Hosting: Our website is hosted on Netlify, which may collect basic server logs
- Legal Requirements: If required by law, subpoena, or legal process
- Business Protection: To protect the rights, property, or safety of MyShopMetrics, our users, or the public
4. Cookies & Tracking
Our website uses minimal cookies:
- Theme Preference: We store your light/dark theme choice in your browser's local storage so your preference is remembered between visits
- No Third-Party Tracking: We do not use Google Analytics, Facebook Pixel, or any third-party tracking scripts
- No Advertising Cookies: We do not serve ads or use advertising cookies
5. Data Security
We implement reasonable security measures to protect your information, including:
- HTTPS/SSL encryption for all website traffic
- Content Security Policy (CSP) headers to prevent cross-site scripting
- Security headers including X-Frame-Options, X-Content-Type-Options, and Strict-Transport-Security
- Input validation and sanitization on all interactive tools
- Cloudflare email protection to prevent spam harvesting
While we take reasonable precautions, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy:
- Contact Information: Retained for the duration of our business relationship and a reasonable period afterward
- Payment Records: Retained as required by tax and accounting regulations
- Calculator Data: Not retained — all calculations happen in your browser
- Server Logs: Automatically purged according to Netlify's retention policies
7. Your Rights
You have the right to:
- Access: Request a copy of any personal information we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your personal information (subject to legal retention requirements)
- Opt Out: Unsubscribe from any communications at any time
To exercise any of these rights, contact us at info@myshopmetrics.com.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect and how it is used
- The right to request deletion of your personal information
- The right to opt out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
9. Children's Privacy
Our Services are intended for business professionals in the manufacturing industry and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new "Last Updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
MyShopMetrics LLC
Cedar Falls, Iowa, United States
Email: info@myshopmetrics.com